At Rexez’, we want you to be completely satisfied with your purchase. If you receive an item that does not meet your expectations, you may request a return or exchange within 7 days of receiving your order.

Eligibility for Return or Exchange

To be eligible, the item must:

• Be unused, unworn, and unwashed
• Be returned in its original condition and packaging
• Have all tags and labels attached
• Show no signs of wear, stains, perfume, damage, or alteration

Items that do not meet these conditions may not be accepted.

Size Exchange

If you have ordered the wrong size, you may request a size exchange subject to stock availability. Delivery/courier charges for size exchanges will be borne by the customer.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us immediately and share your order details along with clear pictures or videos of the item. After verification, our team will assist you with the replacement or exchange.

Non-Returnable Items

Products that have been worn, washed, altered, damaged after delivery, or returned without their original tags and packaging will not be eligible for return or exchange.

How to Request a Return or Exchange

To request a return or exchange, contact us on WhatsApp with your order number, reason for return/exchange, and relevant pictures if required.

WhatsApp: +92 339 4133122

Our team will guide you through the process.

Thank you for shopping with Rexez’.